Returns & Exchanges Policy

At Shaw Concepts, we want you to be completely satisfied with your purchase; items in original condition can be returned within 30 days of delivery. Please ensure all tags are attached and the garment is unworn to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original packaging and include the provided packing slip to ensure fast processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.